Customer Service Policy

At Labancaf, we are committed to providing exceptional customer service that ensures your satisfaction at every step of your shopping journey. Our team is trained to respond promptly, professionally, and courteously to all inquiries and concerns.

• Support Hours: Our customer service team is available from Monday to Friday, 9:00 AM – 6:00 PM (GMT+7).

• Response Time: We aim to respond to all customer queries within 24 hours.

• Communication Channels: You can reach us via email, live chat, or through our contact form.

• After-Sales Support: We assist with product usage, warranty claims, returns, and general inquiries even after purchase.

Your satisfaction is our priority. We listen, we care, and we’re here to help.